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Touble Shooting Form

Opened By: From No.  
Title: Date:  
Name: Time:  
Surname:
Cell:
Landline:
E-mail:
   
PIN No.
   
Call triggered via:   Operator:
     
    SMS:
     
    Ussd:
     
  Web:
     
   
Access Number:
Description of problem encountered:
No. of previous successful calls:  
If yes: Did you receive a 2 Minutes Remaining Message?  
If yes: Did you receive a 1Minute Remaining Message?  
   
Rand balance:
Destination number:
Comments for technical:
       

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